MEPCO Complaint Center (2024) – Complaint Registration and Tracking

MEPCO (Multan Electric Power Company) has come up with an incredible system to tackle any complaints and ensure your peace of mind. They have established a top-notch helpline system to address any grievances and to assure you of their commitment.

For any type of MEPCO bills complaint, You just need to reach out to the staff at the MEPCO Complaint Center. They are available 24/7, so whenever you encounter any electricity issues, they are ready to chat and resolve things.

You have several options to get in touch. You can give them a ring at their MEPCO Complaint Number, which is 0800-63726. You can also send them a quick message at 8118. Or simply dial 118 to inquire about your area’s load-shedding schedule, find out the address for a new connection, or talk about anything else related to electricity.

To check your MEPCO bill online visit: https://billingchecker.pk/mepco-bill-online/

The MEPCO team in Multan is dedicated to resolving your issues or providing you with the necessary information promptly. Check out the contact options below that work best for you and can help you sort out your issues.

MEPCO Complaint Center

MEPCO Complaint Numbers

MEPCO is ready to help if you’re having problems with too many power outages, inaccurate invoices, inconsistent electricity supply, or transmission concerns. These are the official MEPCO Complaint phone numbers that you can use to contact them.

Additionally, by calling these helplines, you can get in touch with the Regional Complaint Cell at MEPCO Headquarters if you have any inquiries concerning unplanned power outages or want to complain.

MEPCO Complaint numbersRegional Complaint Cell
061-9210334061-9220217
061-9210389061-9220313
061-6784815061-9220314
 061-9220169
MEPCO Complaint Numbers

You can contact your city MEPCO office including Multan, Bahawalpur, Rahim Yar Khan, Mian Channu, or Dera Ghazi Khan. If the problem is not resolved then you can contact the MEPCO head office in Islamabad.

MEPCO Customer Complaint Management System

MEPCO provides first-rate customer care to energy customers in Punjab’s 13 southern areas. If you live in Multan and have energy-related complaints, please contact MEPCO Complaint Email ID: [email protected]. They are available to assist you.

However, if you do not receive a prompt response or your electricity problems are not resolved. Not to worry!

You have another option: the PITC Portal. The Punjab Information Technology Company is investigating your electrical energy problems.

To file a complaint with PITC, please contact as follows:

  • Simply dial 118 direct
  • Send a quick text to 8118
  • Or, you can email them at [email protected].

MEPCO Helpline to Report Electricity Theft

To report electricity theft is a significant issue that makes it difficult for our neighborhood’s power company to meet the region’s energy needs. It is our responsibility as accountable Pakistanis to report any suspected neighboring electricity stealing activity.

Electricity theft is a severe problem in Multan, where the Electric Power Supply Company has put in place a stern system called the Central Complaint Management System (CCMS) to combat it.

So, here’s what you can do if you notice any of this power-stealing activity going on nearby.

  • Call 0800-84338 to make a complaint to MEPCO.
  • The customer service representative on the other end will walk you through the process, so pay close attention to them.
  • Give them all the information they require, including the location, the meter number, and your identity.
  • After giving all the information, you can end the call. At MEPCO, your message will be heard clearly.

Frequently Asked Questions

You can contact MEPCO by calling their helpline number 800-63726 or by filling out their online complaint form. You can also send an email to their official complaint email address.

You need to provide your name, address, phone number, reference number, or customer ID, and a brief description of your complaint. You can also attach any relevant documents or photos to support your complaint.

MEPCO aims to resolve complaints within 15 days of receiving them. However, some complaints may take longer depending on the nature and complexity of the issue. You can check the status of your complaint by calling the helpline number.

You can avoid common problems with your electricity bill or service from MEPCO by following some simple tips, such as:

  • Pay your bill on time and keep a record of your payment receipts.
  • Check your meter readings regularly and report any discrepancies or faults to MEPCO.
  • Use energy-efficient appliances and devices and conserve electricity as much as possible.
  • Follow the safety guidelines and precautions when using electricity and avoid illegal connections or tampering with the meter.

MEPCO bills are available online, and you can download the latest bill by entering the reference number. However, if you have not been receiving the bill copy for a long time, please visit your sub-divisional office.