MEPCO New Connection – Meter Replacement

You can apply for a new MEPCO electricity connection online, without queuing at an office. Applications for all distribution companies, including MEPCO, now go through the government’s Electricity New Connection (ENC) portal, run by PITC. You can still apply in person at your MEPCO sub-division office if you prefer.

Documents You’ll Need

Get these ready before you start, because incomplete documents are the most common reason applications are delayed. Scan each as a JPG or PDF, and keep each file under 300 KB, the portal’s limit.

• Your CNIC: an attested copy of your Computerized National Identity Card.
• Proof of ownership or occupancy: a document showing you own or lawfully occupy the property.
• NOC if the property is rented: a no-objection certificate from the owner if you are not the owner.
• A neighbour’s reference number: the 14-digit reference number from a nearby active connection, which helps MEPCO identify your local transformer and feeder.
• Witness CNICs for a three-phase connection: attested CNIC copies of two witnesses.

MEPCO may ask for other documents depending on your connection type, such as a wiring test report. The ENC portal lists exactly what’s required once you select your category.

How to Apply Online

1. Go to enc.com.pk and select MEPCO as your distribution company.
2. Choose your connection type: domestic, commercial, industrial, or agricultural.
3. Select the load you need in kW. As a guide, homes usually take a single-phase connection, and larger loads of about 5 kW or more take three phase.
4. Enter your details and property address, and the 14-digit reference number of a neighbour’s active connection.
5. Upload your scanned documents, each as a JPG or PDF under 300 KB.
6. Submit the form. You’ll get a tracking ID, so note it down; you’ll need it to follow your application.
7. Print the submitted form, attach hard copies of your documents, and take them to your MEPCO sub-division office for verification.

Prefer to apply in person? Visit your nearest MEPCO sub-division office, fill in the form there, attach your documents, and submit. You’ll get an acknowledgement you can use to track the application.

Track Your Application

You can follow your application on the same portal. On enc.com.pk, choose Track, select MEPCO, and enter your tracking ID (or your CNIC without dashes). You’ll see the current stage, such as application submitted, site inspection done, demand notice issued, payment verified, or meter issued. If online tracking isn’t updating, your sub-division office can tell you where things stand.

Demand Notice and Payment

After MEPCO checks your documents and surveys the site, it issues a demand notice. This sets out the connection cost and any security deposit. The amount depends on your connection type, the load you asked for, and the work needed at your location, so it varies from one application to another.

Pay the demand notice at one of the banks named on the notice, keep the receipt, and, if you applied online, upload the payment proof to the portal. Pay only through the official banks listed on your notice, and be wary of anyone, including agents, who asks for extra cash to speed things up.

Meter Installation

Once your payment is verified, MEPCO installs the meter and connects your supply. You need to provide a safe, accessible spot for the meter at a reasonable height for reading. MEPCO normally supplies the meter; where it can’t, you may be asked to buy one that meets MEPCO’s specifications.

Timelines are set under NEPRA’s consumer service rules and depend on the connection type and the work involved. A straightforward domestic connection is usually completed within a few weeks of the payment being verified; larger or rural connections can take longer.

When your first bill arrives, check that the load on it matches what you applied for. You can view it any time on our MEPCO bill check page. While you wait, never connect to the supply yourself, as illegal connections carry heavy fines.

Help With a New Connection

If your application is delayed or you have a question, your MEPCO sub-division office is the first place to ask, and you can also call the national helpline on 118. For the current ENC process and any official forms, always rely on the portal at enc.com.pk and MEPCO’s own website, mepco.com.pk, since procedures and fees can change.